Optimize Your IT Operations with Co-Managed IT Services
Empower Your IT Department with Expert Support
Panurgy understands that your in-house IT team is crucial to your business's success. Our Co-Managed IT Services enhance your existing capabilities, providing the perfect blend of expert guidance and hands-on assistance to optimize operations and fuel growth. By integrating our experienced IT professionals with your team, we not only improve response times but also foster a collaborative environment that encourages innovation and efficiency. This partnership allows your team to focus on strategic initiatives while we handle the complexities of day-to-day IT management.
Panurgy’s Co-Managed IT services provide a customized solution for companies seeking a trusted partner to co-manage their IT support. Our Co-Managed IT services combine your existing in-house IT team with Panurgy professionals to create a single comprehensive, effective IT operation. This collaborative approach ensures that you have access to the latest technology, industry best practices, and specialized expertise tailored to meet your specific needs, driving sustained growth and competitive advantage in today’s fast-paced digital landscape.
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OUR CO-MANAGED SERVICES
Our Co-Managed IT Services are designed to align with your specific business requirements. We offer flexible solutions that can include collaborating with your internal IT team to enhance and optimize your organization's IT infrastructure.
24/7 Network Operations Center (NOC): Continuous monitoring of your critical infrastructure, ensuring proactive management and rapid incident response tailored to your business needs.
Dedicated IT Partnership: Whether you need support for server management or complex network architecture, we work alongside your team, taking on the daily management of your critical IT systems.
U.S.-Based Help Desk Support: Our round-the-clock service desk offers assistance for your end users and acts as an escalation point for your internal help desk, ensuring swift resolution of issues.
Patch and Asset Management: Simplify your IT management with our comprehensive patch and asset management solutions, allowing your team to focus on strategic projects while we handle routine tasks.
Robust Security Monitoring: Protect your IT environment with our comprehensive cyber security services, including vulnerability management, intrusion detection, and endpoint protection.
Advanced Backup and Recovery Solutions: Ensure business continuity with our state-of-the-art backup and recovery services, designed to safeguard your data against interruptions and disasters.
Cloud Solutions and Infrastructure as a Service (IaaS): Benefit from our secure cloud hosting alternatives that minimize capital expenses while maximizing operational efficiency.
On-Site Technical Staffing: We can augment your team with specialized IT professionals for short- or long-term projects.
Why Choose Panurgy for Co-Managed IT Services?
Panurgy has been ranked #24 globally in the prestigious 2024 ChannelFutures MSP 501 Awards. This recognition places Panurgy among the elite managed service providers (MSPs) worldwide and underscores our unwavering commitment to delivering exceptional IT services and solutions. Panurgy’s Co-Managed IT Services encompass a wide array of offerings, including filling knowledge gaps within your organization's internal IT team. We work closely with your team to provide support and expertise, ensuring that your organization operates efficiently even with limited resources. By partnering with Panurgy, you can rest assured that you have the right partner to help navigate the complex world of IT services in New Jersey, New York, and North Carolina.
- Network management and monitoring
- Cybersecurity solutions
- Help desk and end-user support
- Cloud services and data management
- Backup and disaster recovery planning
- Project implementation and management
- IT administration, moves, and relocations
- Long-term technology planning
Choosing Panurgy as your co-managed partner grants you access to top-tier IT resources without the burden of maintaining a full-scale internal IT department. We proudly serve businesses throughout New Jersey, New York, and North Carolina, enhancing their IT capabilities and operational efficiency.
PROFESSIONAL CERTIFICATIONS
Panurgy holds several important certifications that demonstrate their commitment to providing high-quality IT services. Key certifications include:
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- AICPA SOC2 Certification: This certification showcases Panurgy's dedication to maintaining high standards of security and trust in their operations.
- Microsoft Certified Partner: This partnership indicates that Panurgy has met Microsoft's requirements for expertise in various Microsoft technologies
- Barracuda Partner: This certification reflects Panurgy's capability in providing security solutions and services related to Barracuda's products.
- Certifications from Leading Manufacturers: Panurgy's engineers hold certifications from major technology providers, including:
- Microsoft
- Cisco
- Hewlett Packard (HP)
- VMware
- Symantec
These certifications highlight Panurgy's extensive knowledge and experience in delivering managed IT services, cybersecurity solutions, and support to businesses across New Jersey, New York, and North Carolina. For more details, you can visit their official website.
FREQUENTLY ASKED QUESTIONS
CO-MANAGED IT SERVICES
What is Co-Managed IT?
Co-managed IT is a collaborative approach of IT Services, between a business’s internal IT staff and an external IT service provider. Responsibilities for IT management and support are shared between the two entities. Partnering with Panurgy for IT services, offers you optimum IT support for your internal IT staff, end-users, clients, and your overall business operations.
Who Can Benefit from Co-Managed IT Services?
Our Co-Managed IT Services are beneficial for businesses of all sizes that may lack sufficient in-house resources. We bridge technical gaps, providing support for specialized IT needs, compliance requirements, and strategic projects. By partnering with Panurgy, your team can offload routine tasks and focus on high-priority initiatives. We support end-user IT needs, manage third-party vendor relationships, and ensure IT performance.
What types of services can be shared In a Co-managed IT Services Model?
Panurgy’s Co-Managed IT complements your existing IT team, allowing them to focus on strategic initiatives and high-priority projects while offloading routine tasks and gaining full access to external IT expertise. Panurgy will support your end users' IT needs, provide third-party vendor support as a liaison, and manage mundane daily tasks, such as patch management, employee administration needs, and termination IT protocols.
Is Co-Managed IT suitable for small and medium-sized businesses (SMBs)?
Yes, Panurgy’s Co-Managed IT is particularly valuable for SMBs that may not have the resources to maintain a large in-house IT team. It provides access to advanced IT resources and support without needing a full-scale internal department. Panurgy is a managed service provider that works with many SMBs throughout New Jersey with co-managed services, bridging the technical gaps for many local organizations.
What are some of the limitations of internal IT departments?
Internal IT departments often face limitations due to their restricted resources and expertise. These departments may struggle to keep up with the evolving technology landscape, leading to gaps in knowledge and skill sets. Moreover, they may lack the capacity to provide round-the-clock support, especially for businesses requiring constant monitoring. Co-managed IT services can alleviate these constraints by complementing internal teams with external expertise, bridging the gap in skills and resources to ensure comprehensive support and enhanced IT performance.
What are the Pros and Cons of Co-Managed IT Services?
One advantage of Co-Managed IT Services is the ability to leverage the expertise of an external service provider to complement your internal team's skills. This can bridge knowledge gaps and enhance IT performance. However, a potential drawback could be a lack of full control over all IT operations, as decision-making may be shared with the service provider. It's essential to weigh the benefits of cost savings and enhanced support against the trade-off of giving up some control.
What are the Comparisons of Co-Managed IT vs. Fully Managed IT?
Co-Managed IT services offer a collaborative approach, blending internal IT teams with external service providers. This model grants businesses a higher level of control over their IT operations while benefiting from the expertise of a managed service provider. In contrast, fully managed IT services entail the service provider assuming full responsibility for the organization's IT infrastructure and operations. Understanding the nuances of each model is crucial in determining the best fit for your business's IT needs and goals.
How do you choose the right IT co-management partner?
Choosing the right IT co-management partner is crucial for seamless integration with your existing IT team. Look for a service provider that aligns with your business goals, bridges any knowledge gaps, and enhances your IT performance. Ensure they offer a comprehensive range of services, including help desk support and mobile device management. The ideal partner will provide a level of control that fits your needs while delivering cost savings and peace of mind. Make the best choice by selecting a co-management partner that complements your organization's IT environment.
IT BUYERS GUIDE
20 revealing questions to ask your IT support firm BEFORE giving them access to your network.
You’re not alone. Managed IT Services for New Jersey businesses come in many different sizes and flavors, and it can be daunting to figure out which is appropriate for you. The only certain thing is that working with technology is never a one-size-fits-all proposition.
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A Word From Our CLIENTS
"Panurgy’s Total Data Protection saved significant data from being lost! Recently, Ransomware attacked a PC on our network! An entire volume on a shared drive was encrypted and the virus was spreading. Quickly, Panurgy removed the “host” PC from the network and was able to remove the infected files on the server. After the encryption files were deleted, Panurgy began a file restore of the files from our latest backup. We were up and running again quickly. Following this experience, I am a believer in Panurgy’s Total Data Protection. We were able to avoid a potential loss of significant data, which could not have been restored if we did not have the backup data at the ready with Panurgy."
Mark Lysynecky - Controller
Garden State Growers